U
/u/ImUchiage
Im trying to book a hotel for my Japan trip with my dad and I was hoping to use my miles to book the hotels since his company always pays for his flights.
I am using the United Hotels website which is powered by Hotels(.com) to book the hotel using my miles balance. I am trying to checkout, but everytime I do it says "Sorry, there's an issue with the payment information below."
However, I am not even putting in any card information as I am just paying ONLY with miles. How can my payment be declined when there's no payment information.
I also tried making a booking for one more day so I pay with miles + extra $ to see if booking with my card works. Now it says payment has been declined when I have more than enough balance on my card.
Has anyone had the same problem and how do I fix this? Do I contact United mileage support or Hotels(.com) support for this problem?
submitted by /u/ImUchiage
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I am using the United Hotels website which is powered by Hotels(.com) to book the hotel using my miles balance. I am trying to checkout, but everytime I do it says "Sorry, there's an issue with the payment information below."
However, I am not even putting in any card information as I am just paying ONLY with miles. How can my payment be declined when there's no payment information.
I also tried making a booking for one more day so I pay with miles + extra $ to see if booking with my card works. Now it says payment has been declined when I have more than enough balance on my card.
Has anyone had the same problem and how do I fix this? Do I contact United mileage support or Hotels(.com) support for this problem?
submitted by /u/ImUchiage
[link] [comments]
Continue reading...
