Girlfriend's flight home cancelled - unsure what to do

  • Thread starter Thread starter /u/GrooveControl
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/u/GrooveControl

Hi need some advice from people who have more experience of flying than I do.

My girlfriend went to Amsterdam for a short break with her younger brother. They were due home tonight but when they got to the airport they discovered their flight home was cancelled due to 'a fault with the aircraft'.

Easyjet can't offer another direct flight until Sunday so they have to stay in a hotel until then. They were expecting Easyjet to provide accommodation but were told they had none as 'everywhere was fully booked'.

They were able to find a hotel somewhere nearby but it's going to cost 1200 euro for the 3 nights. She has the money but neither she nor her brother can really afford this and she's very upset about it.

Surely Easyjet can't just get away with this? Simply washing their hands of the situation? Any advice on what to do is welcome and thanks for reading.

Cities: Amsterdam to Belfast

Airports: Schiphol (AMS) to Belfast International (BFS)

Flight number: EZY3052

Airline: Easyjet

Date of travel: 2 May 2024

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